Through its "Defacer Eraser" program, Rochester removes graffiti from city-owned structures in the public right-of-way (e.g. litter receptacles), and from structures on the first floor of private property after property owners have been given an opportunity to clean the graffiti themselves. Use this form to request graffiti removal. For specifics on who to call for non city-owned structures (traffic signs, bus shelters, etc) click here .