To ensure compliance with state and federal drinking water standards, water quality testing is performed routinely on water samples collected throughout the City's water system.
A resident with a water quality problem relating to taste and odor, cloudiness, or health concerns may request that the City of Rochester perform additional testing to determine the cause of the problem.
How to Get Your Water Tested
Residents with specific water quality concerns may contact 311 (outside of City limits, call (585) 428-5990) or they may call the laboratory directly at (585) 428-6011 or (585) 428-6143. After initial assessment, an on-site investigation may be scheduled.
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