The City of Rochester's Commercial Refuse division is proud to provide refuse (trash) collection to commercial customers in the city. For over 40 years, we have serviced rental properties, stores, apartments, large and small businesses, industrial parks, schools, and other commercial sites. Beyond regular commercial services, Commercial Refuse also provides temporary dumpsters to make your remodeling or construction project cleanup easier.
Why Choose the City's Commercial Refuse Collection?
Friendly, Personal Service
City staff takes the time to get to know its customers and its customers' business needs. We build solid relationships with our customers and become acquainted with their business in order to find the best refuse solution possible.
The City employs the most experienced refuse and recycling personnel in the industry. We maintain high standards for our employees and expect them to provide each customer with the highest level of service. Many of our customers are on a first-name basis with the collectors and office staff.
Customizable Packages and Service Agreements
Container size and frequency are determined according to your trash and recycling volume. Customized collection scheduling (daily, weekly, bi-weekly, or on-call services) is available to fit your needs.
We understand that your business needs change. Instead of binding long-term contracts, the City uses service agreements that give you flexibility in adding, adjusting, or cancelling services. To help you make changes, the City provides a computerized needs assessment so there is no over-servicing, over-sizing, or over-charging.
A Wide Array of Satisfied Customers
We service small businesses, large businesses, multi-location property management companies, and even other municipalities like Monroe. Check out what some of our customers are saying.
Quick response times
If your business needs to be serviced, you can expect to see us within 24 hours.
Commercial refuse collection is financed by a user fee that is determined by the volume of refuse collected, and the number of collections made per week. In addition, fees are assessed for use of City-issued recycling containers. Commercial refuse accounts are billed on a quarterly basis. New customers receive estimated volumes. If the estimated volume is inaccurate, the fee is adjusted within the first three months of service. There are never any add-on fees for emergency or on-call service
Are you ready to learn more about reliable and flexible commercial refuse collection services?
Call us at (585) 428-6928 to get details on the pricing of your customized commercial refuse pickup or fill out the inquiry form to have someone contact you.