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City of Rochester

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Call 311 for access to all City services and employees. 311 is open Monday through Friday, 6:30 a.m.to11 p.m. and Saturday and Sunday, 7 a.m. to 11 p.m. with the exceptions of the New Years Day, Thanksgiving and Christmas holidays. If you're calling from outside the city limits, call 585-428-5990.  

TTY: (585) 428-7600

Call 911 For All Emergencies (Police, Fire, Ambulance) 

City Government Office, PersonnelArea code for all numbers: (585)
Rochester City Hall - Information | Map & Directions 

30 Church Street
Rochester NY, 14614
Dial 311 within CIty limits

 

585-428-5990
Mayor's OfficeCity Hall, Room 307A
30 Church St.
Rochester NY 14614
428-7045

Lovely Warren, Mayor  

428-7045
Leonard E. Redon, Deputy Mayor
428-7163
Allen Williams, Director of Special Projects 
Rochester City CouncilCity Hall, Room 301A
30 Church St.
Rochester, NY 14614
428-7538

Loretta Scott, City Council President

428-7538

 City Clerk's Office 

Hazel Washington, City Clerk  

City Hall, Room 300A
30 Church St.
Rochester, NY 14614
428-7421

Licenses and Passports

428-6617

Handicap Parking Permits

428-6617
Neighborhood and Business Development

Delmonize Smith, Commissioner
City Hall, Room 223B
30 Church St.
Rochester, NY 14614
428-6883

 Kathleen Smith, Deputy Commissioner

428-6150

Special Assistant to the Commissioner
- Dr. Zhi Tang 

428-7050

NBD Administration and Finance - Victoria Wehbring, Supervisor 

428-6167

Planning and Zoning - Mitchell Rowe, Director 

428-6858

Inspection & Compliance - Gary Kirkmire,Director 

428-6520

Neighborhood Service Center Northwest Quadrant Office
Ronald Penders, Administrator 

 

1099 Jay St. Building D 1st Floor
Rochester, NY 14611
428-7620

Neighborhood Service Center Northeast Quadrant Office
Pamela Reese Smith, Administrator 

500 Norton St.
Rochester, NY 14621
428-7660

Neighborhood Service Center Southwest Quadrant Office
David Hawkes, Administrator 

923 Genesee St
Rochester, NY 14611
428-7630

Neighborhood Service Center Southeast Quadrant Office
Nancy Johns Price, Administrator 

320 N. Goodman St.- Suite 209.
Rochester, NY 14607
428-7640

Lead Paint Inspection

428-5323

Building Permits, Plan Review

428-6526
Department of Human Resource Management

Tassie Demps, Director
City Hall, Room 103A
30 Church St.
Rochester, NY 14614
428-7115

City Employment Information

428-7115

Civil Service Exam Information

428-7454
Department of Environmental Services

Norman Jones, Commissioner
City Hall, Room 300B
30 Church St.
Rochester, NY 14614
428-6855

City Engineer- Jim McIntosh, P.E.
Architecture & Engineering, Construction, Maps & Surveys, Sidewalks, Street Lighting, Street Design, Street & Utility Permits
 

428-6828

Commissioner's Office, Environmental Quality - Mark Gregor
Brownfield Remediation and Redevelopment
Port of Rochester Redevelopment

428-6855

Commercial Refuse - Elizabeth Boddie, Manager

Commercial Refuse
210 Colfax St.
Rochester, NY 14606
428-8679

Operations and Parks - Director
Operations, Parks Maintenance, Recycling, Refuse Collection, Fall Leaf Collection, Parks Maintenance, Street Sweeping, Graffiti Removal, Snow & Ice Control for Streets & Sidewalks, Dead Animal Removal, Vacant Lot Maintenance, Pothole Repair, Forestry, Clean Sweep

Operations Center
945 Mt. Read Blvd
Rochester, NY 14606
Director: 428-5996
428-5990

Water Bureau - Robert Morrison, Director
Emergency Services & Water Repairs, Customer Services, Plumber/Contractor Inquiries

Water Bureau
10 Felix St.
Rochester, NY 14608
428-7500

Water Operations Center/Filtration Plant

Water Operations Center/Filtration Plant
7412 Rix Hill Rd.
Hemlock, NY 14466
428-7500
Mount Hope Cemetery
Jeff Simmons, Manager
1133 Mt. Hope Ave.
Rochester, NY 14620
428-7999
Riverside Cemetery
Jeff Simmons, Manager
2650 Lake Ave.
Rochester, NY 14612
428-7775
Finance Department
Charles Benincasa, Director
City Hall, Room 109A
30 Church St.
Rochester, NY 14614
428-7151
City Assessor, Thomas G. Huonker
Assessment & Exemption Information
428-7221
City Treasurer, Kim Jones428-6705
City Property Tax Information428-6940
Laura Miller, Parking Director428-7482

Court Street Parking Garage

194 Court St.
Rochester, NY 14604
546-5120

East End Parking Garage

475 E. Main St.
Rochester, NY 14604
325-7860

Genesee Crossroads Parking Garage

69 Andrews St.
Rochester, NY 14614
325-5145

High Falls Garage

210 State St.
Rochester, NY 14604
454-4490

Sister Cities Parking Garage

28 N. Fitzhugh St.
Rochester, NY 14614
423-9837

St. Joseph Parking Garage

72 N. Clinton Ave.
Rochester, NY 14604
232-1880

South Avenue Parking Garage

39 Stone St.
Rochester, NY 14604
770-2370

Washington Square Parking Garage

111 Woodbury Blvd.
Rochester, NY 14607
232-3810
Parking and Municipal Code Violations, Dog Control Notices, Hearing Schedules, Scofflaw NoticesBureau of Parking
42 South Ave.
Rochester, NY 14604
428-7484
City PurchasingCity Hall, Room 105A
30 Church St.
Rochester, NY 14614
428-7041
Information Technology Department

Lisa Bobo, Chief Information Officer
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7026

General Website questions or comments: Patrick Flanigan, New Media Editor

428-6219
Fire Department

John P. Schrieber, Chief
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7037

Arson Hotline

232-2828

Fire Academy

1190 Scottsville Rd.
Rochester, NY 14624
753-3731

Smoke Detector Requests

428-1362
Police Department

Michael Ciminelli, Interim Chief
Public Safety Building
185 Exchange Blvd.
Rochester, NY 14614
428-7033

Administration

428-7210

Police Complaints (Professional Standards Section)

Center for Dispute Settlement: 546-5110428-7131

CrimeStoppers

423-9300

Drug Hotline

428-6000

Accident/Criminal Records

428-7493

Auto Pound/Towed Cars

428-8693

Family Crisis Intervention (FACIT)

428-7183

Major Crimes/Missing Persons

428-7157

Personnel

428-6718

Recruiting Section

428-6716

School Crossing Guards

428-6638

Victim Assistance

428-6630

Volunteer Coordinator

428-7496

Warrants or Arrest Information

428-5990

East Patrol Divison

Patrol Division East
630 N. Clinton Ave.
Rochester, NY 14605
428-9800

West Patrol Division

Patrol Division West
1099 Jay St.
Rochester, NY 14611
428-9810
Downtown Office30 N. Clinton Ave.428-9820

Animal Services - Chris Fitzgerald Director
Animal Control Center
 

Animal Services Center
184 Verona St.
Rochester, NY 14608
428-7274
Emergency Communication Department

John Merklinger, Director
ECD
321 W. Main St.
Rochester, NY 14608
528-2200
Law Department

T. Andrew Brown, Corporation Counsel
City Hall, Room 400A
30 Church St.
Rochester NY 14614
428-6990
Central Library of Rochester & Monroe County

Patricia Uttaro, Library Director
Central Library
115 South Ave.
Rochester, NY 14604
428-8045

Arnett Branch Library
Bruce Tehan, Branch Manager

310 Arnett Blvd.
Rochester, NY 14619
428-8214

Charlotte Branch Library
Paul Tantillo, Branch Manager

3557 Lake Ave.
Rochester, NY 14612
428-8216

Highland Branch Library
Erin Clark, Branch Manager

971 South Ave.
Rochester, NY 14620
428-8206

Lincoln Branch Library
Jason Gogniat, Branch Manager

851 Joseph Ave.
Rochester, NY 14621
428-8210

Lyell Branch Library
Patricia Connor, Branch Manager

956 Lyell Ave.
Rochester, NY 14606
428-8218

Maplewood Community Library
Johanna Buran, Branch Manager

1111 Dewey Ave.
Rochester, NY 14613
428-8220

Monroe Branch Library
Mary Clare Scheg, Branch Manager

809 Monroe Ave.
Rochester, NY 14607
428-8202

Sully Branch Library
Dennis Williams, Branch Manager

530 Webster Ave.
Rochester, NY 14609
428-8208

Phillis Wheatley Community Library
Lori Frankunas, Branch Manager

33 Dr. Samuel McCree Way
Rochester, NY 14608
428-8212

Winton Branch Library
Barbara Nichols, Branch Manager

611 N. Winton Rd.
Rochester, NY 14609
428-8204
Office of Management & Budget

Christopher Wagner, Director
City Hall, Room 200A
30 Church St.
Rochester NY 14614
428-6186
Office of Public Integrity185 Allen St, Suite 100
Rochester, NY 14608
428-7245
Department of Recreation and Youth Services

Marisol Lopez, Commissioner
400 Dewey Ave.
Rochester, NY 14613
428-6755

Bureau of Recreation
Eric Rose, Assistant Commissioner

400 Dewey Ave.
Rochester, NY 14613
428-6755

Bureau of Youth Services
Jackie Campbell, Assistant Commissioner

Sibley Building
25 Franklin St.
Rochester, NY 14604
428-6896

Bureau of Recreation
Jim Farr, Assistant Director

400 Dewey Ave.
Rochester, NY 14613
428-6755

Blue Cross Arena at the War Memorial
Jeff Calkins, Director

1 War Memorial Square
Rochester, NY 14614
Superintendent: 428-6600
758-5330

Adams St. Community Center
Joe Diliberto, Director

85 Adams St.
Rochester, NY 14608
Pool: 428-7456
428-7266

Avenue D Community Center
Director

200 Avenue D
Rochester, NY 14621
428-7934

Campbell St. Community Center
Carl Diliberto, Director

524 Campbell St.
Rochester, NY 14611
428-7860

Carter St. Community Center
Director

500 Carter St.
Rochester, NY 14621
428-7890

Edgerton Community Center
Kevin Holman, Director

41 Backus St.
Rochester, NY 14608
428-6769

Flint St. Community Center
Annie Pride, Director

271 Flint St.
Rochester, NY 14608
428-7001

Genesee Valley Park Arena & Pool
John Picone, Director of Athletics and Aquatics

131 Elmwood Ave.
Rochester, NY 14611
428-7888 or 428-7511
428-7888

David F. Gantt Community Center 
Preston Sanders, Director

700 North St.
Rochester, NY 14605
428-7149

South Avenue Community Center
Annie Pride, Director

999 South Ave.
Rochester, NY 14620
428-6015

Thomas P. Ryan, Community Center
Hector Arguinzoni, Director

530 Webster Ave.
Rochester, NY 14609
428-7828

Bureau of Communications and Special Events

Christine Christopher, Director  

 

 

 

30 Church St.
Room 202A
Rochester, NY 14614
428-7135

Office of Special Events
Margaret Reichert, Operations Manager 

Event Information: 428-6697428-6690

Website questions or comments, Patrick Flanigan, New Media Editor

428-6219

Freedom of Information, Records Access

428-7406
Other Agencies
Rochester City School District(585) 262-8100
Federal government departments and agencies(800) 333-4636
N.Y. State departments and agencies(518) 474-8390
Monroe County departments and agencies(585) 753-1000

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