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IF YOU ARE A CITY RESIDENT AND NEED A SMOKE ALARM, A BATTERY FOR YOUR SMOKE ALARM OR WOULD LIKE YOUR SMOKE ALARM CHECKED, CALL THE FIRE DEPARTMENT AT 428-1362. IF YOU ARE NOT A CITY RESIDENT CALL THAT NUMBER AND WE WILL REFER YOU TO YOUR LOCAL FIRE DEPARTMENT.

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John D. Caufield
Fire Chief

The men and women of the Rochester Fire Department pride themselves in the excellent service they offer everyone who lives, visits or works in our community. Our mission is to enhance the quality of life and the safety of the citizens we proudly serve. We do this through an aggressive strategy of prevention, education and emergency response that is focused on the preservation of life, property and the environment.

All of you have a role in making this strategy work. Our 18 fire companies, located in 15 neighborhood fire stations, and the Community Outreach Unit, working out of the Public Safety Building downtown, are eager to partner with you to improve the safety of your home, block or neighborhood. Working together we can design a home fire escape plan, install a free smoke or CO alarm or conduct a safety audit of your home that will help prevent falls and other types of injuries.

We are here to serve you. Make us part of your next block club or neighborhood get together or invite us to meet with you to discuss safety and prevention. When you do that, you become an active participant in the Department's vision of making Rochester the best and safest mid-sized city in the U.S.

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RFD PROMOTES THIRTEEN OFFICERS


Rochester Fire Chief John Caufield promoted 13 members of the Rochester Fire Department in a ceremony in the Atrium of the Public Safety Building at 185 Exchange Blvd.Ther were nine firefighters sworn in as Lieutenants and four officers elevated to the position of Captain. "This is an exciting time for our department," said Chief Caufield. "These men represent or future and bring new energy, enthusiasm and a wealth of experience to their new leadership positions. As we move forward their efforts will play a significant role in our success." Also, Firefighter Felipe Hernandez Jr. who was promoted to Lieutenant, becomes the first Latino firefighter to achieve this rank.

Click here to view pictures and a short bio of the promotees.

ROCHESTER FIRE DEPARTMENT RATED, "A"

The women and men of the Rochester Fire Department can always be counted on to provide the highest level of customer service to the community. The important service that we deliver is always appreciated by the citizens we serve.

A recent customer satisfaction survey identified the Rochester Fire Department as the highest rated department in all of City government.

I applaud each member of our exceptional Department for a continued, "Job Well Done."

Click here to read an excerpt from the, "Customer Satisfaction Initiative Survey."

 

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