NBD PERMITS SELF-SERVE APPLICATIONS

**ATTENTION CUSTOMERS:  From May 19 – May 24, 2023 the City will have limited ability to process permits and schedule inspections.  We are replacing our IT systems and will start using our new system on or about May 24th.  You should expect delays in processing starting May 19th continuing through early June. Thank you for your patience and understanding as we make improvements to serve you better.** 

PERMIT OFFICE CHANGES  

  • The Certificate of Occupancy Program relocated to room 028B with hours:  Monday – Friday from 9am to 4pm
  • Walk in service for the Building Permit and Zoning offices will be available: Monday, Wednesday and Friday from 9am to 4pm. 
  • Permit drop off and Grab & Go application forms will be available in the lobby of the A Building Monday through Friday from 9am to 5pm.
  • Email, telephone and online permit submission will continue to be available daily.  

For more information, see:  NBD/Forms


 PERMIT TOPIC WHEN TO USE   QUESTIONS? 
AC and Generators  

Installation of units outside of a structure

 zoning@cityofrochester.gov
585-428-7043
Additions/New Construction   For either commercial or residential zoning@cityofrochester.gov 
585-428-7043
Business Permits See packet for list of uses requiring a Business Permit  zoning@cityofrochester.gov 
585-428-7043
Change, Establish, or Legalize Use For both commercial and residential uses zoning@cityofrochester.gov 
585-428-7043
Daycares See packet for specific daycare classifications that require a permit zoning@cityofrochester.gov 
585-428-7043
Decks For both commercial and residential uses zoning@cityofrochester.gov 
585-428-7043
Deconversions When decreasing the number of dwelling units zoning@cityofrochester.gov 
585-428-7043
Demolition For both commercial and residential structures and accessory structures

planreview@cityofrochester.gov  
585-428-6526

Driveways Zoning approval required to install, expand or resurface zoning@cityofrochester.gov
 585-428-7043
Electrical Permits Must be applied for by a licensed electrician or a  single family owner occupant doing their own work buildingpermit@cityofrochester.gov  
585-428-6520
Electrical Reconnection To restore power to a property.  Anyone can apply for this. buildingpermit@cityofrochester.gov 
585-428-6520
Electrical Systems Unified Building and Electrical Permit for:  EV Charging Stations, Generators, Geothermal, and Energy Storage Systems. buildingpermit@cityofrochester.gov 
585-428-6526
Fences New installation or replacement of fencing zoning@cityofrochester.gov 
585-428-7043
Fire Damage Repair Required when there has been fire damage to a property planreview@cityofrochester.gov 
585-428-6526
Fire Systems/Commercial Kitchen Installing or altering fire suppression systems or commercial hood installations firesystempermits@cityofrochester.gov 
585-428-6526
Food Trucks, Carts and Trailers Only when located on private property zoning@cityofrochester.gov 
585-428-7043
Garages and Carports New construction or repair accessory to  residential use zoning@cityofrochester.gov 
585-428-7043
Home Occupation For establishing certain businesses within a dwelling unit zoning@cityofrochester.gov 
585-428-7043
Interior-Exterior Renovations For renovations of residential or commercial property  planreview@cityofrochester.gov 
585-428-6526 
 Legal Use Verification  To verify the legal use of a property, typically for a transfer of title  or a refinance zoning@cityofrochester.gov 
585-428-7043
Lifts and Ramps Installation of these apparatuses on commercial or residential structures

planreview@cityofrochester.gov 
585-428-6526 

Parking Lots Installing new or legalizing zoning@cityofrochester.gov 
585-428-7043
Plumbing Must be applied for a licensed plumber or a  single family owner occupant doing their own work buildingpermit@cityofrochester.gov 
585-428-6520
Pools and Hot Tubs New installation planreview@cityofrochester.gov 
585-428-6526
Porches Porch repairs, enclosures or new planreview@cityofrochester.gov 
585-428-6526
Roofs Re-roof of structure roofpermit@cityofrochester.gov 
585-428-6526
Sheds When accessory to a principal use zoning@cityofrochester.gov 
585-428-7043
Signs New or replacement of existing

zoning@cityofrochester.gov 
585-428-7043

Solar Both commercial or residential installation

planreview@cityofrochester.gov  
585-428-6526

Unlicensed Vehicle Temporary storage of an occupant’s unlicensed vehicle

zoning@cityofrochester.gov 
585-428-7043

Window Replacements Replacement with a different size or new location planreview@cityofrochester.gov 
585-428-6526