RFP - Managed Security Operations Center Services


The City of Rochester is a full-service municipality of 210,000 people located in the upstate New York Finger Lakes region. The City’s IT Department is responsible for providing centralized information technology services to the City’s internal customers (i.e., City employees) and external stakeholders that access the City’s digital services.

This Project’s goal is to procure a software solution and related services to enhance the City’s cyber security position through the implementation of a fully managed SOC that combines elements of: security information event management (SIEM); security orchestration, automation, and response (SOAR); and extended detection response (XDR) solutions.

The Consultant’s tools must be able to: integrate with the City’s current cyber security solutions; accept logs and events from our identity provider, cloud services, and on-premises platforms; and ingest email notifications and events from an EDR solution managed by New York State, among other requirements outlined in greater detail in this RFP. 

 View the RFP 

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The RFP includes a draft scope of services, proposal requirements, M/WBE participation, and City provisions.


Request for Proposal issued: April 6, 2023

Deadline for Questions: April 12, 2023; 5:00PM

Responses PostedApril 14, 2023

Deadline for submission of written proposalApril 21, 2023; 5:00PM 

Staff Selection and Conditional Award Notification: April 28, 2023

Authorization by City Council: June 20, 2023

Execute Professional Services Agreement: July 5, 2023

Timeline is subject to change at the discretion of the City of Rochester.  No individual extensions will be granted.


Written proposals must be received by 5:00 p.m.  Friday, April 21, 2023. Please submit one (1) electronic copy of your firm’s proposal to: Katie Guinta katherine.guinta@cityofrochester.gov