Update
The boil water notice that had been in effect for a portion of Rochester following the discovery of a deceased individual within the Highland Park Reservoir has been lifted.
Water quality tests have confirmed the safety of the water supply. Draining, cleaning and refilling of the Highland Park Reservoir will continue through the next few months.
Original
Bottled Water Distribution
The City of Rochester has mobilized resources to provide more convenient water access to residents located within the boil water notice area. Click here for more information.
BOIL YOUR WATER BEFORE USING
Bring tap
water to a rolling boil, boil for one minute, and cool before using. Or use bottled water certified for sale by the
New York State Department of Health.
Boiled or bottled water should be used for drinking, making ice, washing
dishes, brushing teeth, and preparing food until further notice.
This
Boil Water Notice applies to neighborhoods served by the Highland Park
Reservoir, per the accompanying map.
- Genesee River to Flint Street
- Flint Street to Genesee Street
- Genesee Street to Arnett Boulevard
- Arnett Boulevard to Westfield Street
- Westfield Street to Chili Avenue
- Chili Avenue to Lee Road
- Lee Road to Lexington Ave
- Lexington Ave to Genesee River
- Genesee River to Inner Loop
- Inner Loop to University Avenue
- University Avenue to North/South Goodman Street
- South Goodman Street to Linden Street
- Linden Street to Mount Hope Avenue
- Mount Hope Avenue to McLean Street
- McLean Street to Genesee River
What Happened?
At
about 8:00 a.m. on Tuesday, March 19, the City of Rochester Bureau of Water discovered
a dead body within the Highland Park Reservoir. Immediately upon discovery, the
Reservoir was shut down. Out of an over-abundance of caution, as we continue to
gather more information, the Monroe County Department of Health ordered the
City to issue a Boil Water Notice for the areas surrounding the Reservoir.
The
Reservoir is inspected daily, and water quality is monitored continuously. At
this time all water quality tests indicate that the water is safe. Bacteria
samples are collected daily. All samples tested this morning indicate water
quality was not compromised.
Harmful
microbes in drinking water can cause diarrhea, cramps, nausea, headaches, or
other symptoms and may pose a special health risk for infants, some elderly,
and people with severely compromised immune systems. But these symptoms
are not just caused by microbes in drinking water. If you experience any of these symptoms and
they persist, you should seek medical advice.
What is
being done?
Multiple samples over the next 16
hours will be collected from the distribution system in the affected area in
accordance with state and county requirements to confirm that water quality has
not been impacted. The Reservoir has been isolated from the system. The
Reservoir will not be put back in service until it has been drained and
cleaned.
For more information, please contact:
Water Bureau Dispatch at (585) 428-7500, or
311. or the Monroe County Department of Public Health at (585) 753-5564
Please
share this information with other people who drink this water, especially
anyone who may not get this notice directly (for example, people in
apartments, nursing homes, schools, and businesses).
You can
do this by posting this notice in a public place or distributing copies by hand
or mail.
Press Conference
En Español
AVISO DE HERVIR AGUA
Aviso de hervir agua en la ciudad de Rochester PWS ID 2704518
HIERVA SU AGUA ANTES DE USAR
Lleve el agua del grifo a ebullición, hierva durante un minuto y enfríe antes de usar. O use botellas de agua certificadas para la venta por el Departamento de Salud del estado de Nueva York. Agua hervida o botellas de agua se pueden usar para beber, hacer hielo, lavar los platos, lavarse la boca y preparar comida hasta nuevo aviso.
Este aviso de hervir agua es para vecindarios atendidos por el embalse de Highland Park, según el mapa adjunto.
• Genesee River to Flint Street
• Flint Street to Genesee Street
• Genesee Street to Arnett Boulevard
• Arnett Boulevard to Westfield Street
• Westfield Street to Chili Avenue
• Chili Avenue to Lee Road
• Lee Road to Lexington Ave
• Lexington Ave to Genesee River
• Genesee River to Inner Loop
• Inner Loop to University Avenue
• University Avenue to North/South Goodman Street
• South Goodman Street to Linden Street
• Linden Street to Mount Hope Avenue
• Mount Hope Avenue to McLean Street
• McLean Street to Genesee River
¿Qué pasó?
Aproximadamente a las 8:00 de la mañana el martes, 19 de marzo, la oficina de agua ciudad de Rochester descubrió un cuerpo en el área el embalse de Highland Park. Inmediatamente, el parque se cerró. Por precaución, a medida que continuamos recopilando más información, el Departamento de Salud del Condado de Monroe ordeno que la cuidad mandará un aviso de hervir agua a las áreas alrededor del embalse de Highland Park.
El reservorio es inspeccionado diariamente y la calidad del agua es monitoreada onstantemente. En este momento todas las pruebas de calidad del agua indican que el agua es segura. Se recolectan muestras de bacterias diariamente. Todas las muestras analizadas esta mañana indican que la calidad del agua no se vio comprometida.
Microbios dañinos en el agua potable puede causar diarrea, calambres, náuseas, dolores decabeza u otros síntomas y puede representar un riesgo especial para la salud de los bebés algunos ancianos y personas con sistemas inmunológicos gravemente comprometidos. Pero estos síntomas no son causados sólo por los microbios en el agua potable. Si experimenta alguno de estos síntomas y persiste, debe buscar atención médica.
¿Qué se está haciendo?
Se recolectarán múltiples muestras durante las próximas 16 horas del sistema de distribución en
el área afectada de acuerdo con los requisitos estatales y del condado para confirmar que la
calidad del agua no se ha visto afectada. El embalse ha sido aislado del sistema. El Depósito no
se volverá a poner en servicio hasta que haya sido drenado y limpiado.
Para más información, por favor llame:
A la Oficina del Agua (585) 428-7500, o 311. o al Departamento de Salud Pública del Condado Monroe al (585) 753-5564
Por favor, comparta esta información con otras personas que beben agua de la cuidad de Rochester, especialmente alguien que no le llegue esta noticia directamente (por ejemplo, personas en apartamentos, hogares de ancianos, escuelas, y negocios).
Puedes hacer esto por publicar este aviso en un lugar público o distribuir copias a mano o po correo.