Other Parking Related Offices

Abandoned/Towed Cars
Call 311 to report an abandoned vehicle on a street or in the public right of way, or for information about towed vehicles from a street or public right of way. Outside the city, call 585-428-5990
  
Contact your local Neighborhood Service Center to report an abandoned vehicle on private property, or for information on a vehicle towed from a private property, 
 
Driver's Licenses and Traffic Tickets
For drivers' licenses, contact: 518-486-9786
 
For issues related to traffic tickets, contact:

New York State Dept. of Motor Vehicles
Traffic Violations Bureau
16 East Main St
5th Floor
Rochester, NY 14614
  
Traffic Violations ONLY - no other DMV services
Hours: 8:30 a.m. - 4:00 p.m.
Phone: 518-474-0941
http://www.dmv.ny.gov/index.htm
 
Handicapped Parking Permits
Contact your local Neighborhood Service Center to get a handicapped parking permit. Outside the city, contact your local municipality.
 
Parking Meters
Call 311 to report a broken or malfunctioning parking meter or to request bagging of meters. Outside the city, call 585-428-5990
 
Parking Signs
For installation of parking signs or speed bumps in your neighborhood, contact:
 
Jim McIntosh
Traffic Control Board
30 Church Street, Room 300-B
Rochester, NY 14614
585-428-6828
 
For repair of damaged parking signs, other street signs and signal lights, contact:
 
Monroe County Department of Transportation
City Place
50 West Main Street, Suite 6100
Rochester, NY 14614
 
Problems with parking, stop and other signs: 585-760-7750
Problems with traffic signals: 585-760-7760
 
Parking Tickets
Contact the Parking and Municipal Code Violations Bureau for issues related to parking tickets.
 
Private Garages/Lots
For issues related to privately run garages and lots, first ask the manager/staff who the operator is and then find the appropriate contact information here:
  
Allpro Parking (Buffalo)
Richard A. Serra, President
Lafayette Court Building
465 Main Street, Suite 200 Annex
Buffalo, NY 14203
716-849-7275
 
Allpro Parking (Rochester)
John Szczesny, General Manager
45 Exchange Boulevard, Suite 700
Rochester, NY 14614
585-263-1800
 
SMG
Jeff Calkins, General Manager
c/o Blue Cross Arena
One War Memorial Drive
Rochester, NY 14614
585-758-5330
 
Snowplowing
Call 311 for information about snowplowing and street cleaning/maintenance. Outside the city, call 585-428-5990
 
Vehicles Blocking Streets or Driveways
Call 311 to report a vehicle blocking a street or driveway. Outside the city, call 585-428-5990
 
Vehicles Parked Without Plates
Call 311 to report a vehicle parked without license plates in the public right of way or on a street. Outside the city, call 585-428-5990
  
Contact your local Neighborhood Service Center to report a vehicle parked without license plates on a private property, .

Contact the Permit Office for a permit to park a car without plates on your property.
  
Permit Office
30 Church Street, Room 121B
Rochester, NY 14614
585-428-6526
 

SEE ALSO

Parking