The Operations Bureau is responsible for providing direct police services to the public. These services include the protection of life and property, protection of the constitutional guarantees of all people, reduction of opportunities for the commission of crime, resolution of conflict, identification of criminal offenders and criminal activity, and apprehension of offenders. The Deputy Chief of Operations is responsible to plan for response to unusual occurrences and emergency incidents.
The Operations Bureau consists of Patrol Division West, Patrol Division East, Special Operations Division, Central Investigations Division, Animal Services and the Family and Victim Services Section, which includes the Victim Assistance Unit.
The Operations Bureau is also responsible for departmental coordination of the City's Neighborhood Service Center (NSC) project. A Lieutenant and other departmental personnel are assigned to the NSC in each of the designated planning sectors throughout the City. They work with personnel from other City departments to address quality-of-life concerns.