-
News Release - City Expands 311 Services with New Online Portal
News Release - City Expands 311 Services with New Online Portal … improved access to City services. “We earn our citizens’ trust by making their concerns a priority and our … responses transparent,” said Mayor Evans. “By expanding our 311 service to include 311 Live, we improve …
-
311 - Frequently Asked Questions
residents, businesses and visitors can call to reach the City to get information, request services …? Customer service agents staff the phones from 7 a.m. - 9 p.m., Mon.-Fri., and 9 a.m. - 5 p.m., Sat.-Sun … of the Rochester city limits, including cell phone users, can reach 311 customer service representatives by calling …
-
News Release - Mayor Smith Announces DES Commissioner Jones to Retire, Close More Than 40-year Career
) – Rochester Mayor James Patrick Smith announced today that Department of Environmental Services Commissioner … the infrastructure to the operating systems to the people who provide the critical services that keep our city … the opportunity to work where I was called,” said Commissioner Jones. “Public service is the highest calling …
-
Dead Animal Removal
animal removal and disposal service to its residents for animals that have died naturally or been … slaughterhouses are not included in this service. How Do I Request Removal? Dead animal removal is provided … of receiving the request. For information regarding live animals, contact Rochester Animal Services at (585 …
-
News Release - City Offices to Close in Observance of Christmas, New Year’s Holidays
, R-Centers, Neighborhood Service Centers, and other administrative offices will be closed on Friday, Dec. 24 … Animal Services will be open Friday, Dec. 24 and Friday, Dec. 31 from 10 a.m. – 3 p.m. for appointments … and walk-in services. Rochester Animal Services will be closed Dec. 25 and Jan. 1. The City of Rochester …
-
Fall Leaf Collection
Department of Environmental Services works together with residents to collect these leaves and keep our … is included in the City’s annual At Your Service Guide that is mailed to residents each year and published … their area has been serviced. Residents can call 311 to report the address that needs leaf pickup …
-
At Your Service Guide
At Your Service Guide … At Your Service Guide Commercial At Your Service Guide
…
-
News Release - City’s Fall Loose Leaf Collection Begins Next Week
) - The City’s Department of Environmental Services (DES) will begin collecting loose leaves … can also check the schedule on their DES “At Your Service” guides, which were delivered by mail …