Household refuse originating in and around residential premises is collected once each week on a designated collection day.
When is my collection day?
Use our Service Locator to find out when refuse will be picked up in your neighborhood.
What time is my collection?
To be serviced, refuse should be at the curb by 6:30 a.m. on collection day.
Refuse collection dates will be altered in weeks with major holidays. Refer to the At Your Service Guide, or call 311 (outside city limits, please call (585) 428-5990).
Check out Street Beat for daily refuse collection schedule updates.
The City of Rochester provides each residential unit with a wheeled refuse container. If the container is full before collection day, additional refuse may be put in garbage cans or plastic bags and placed at the curb next to the wheeled container.
An exemption from the curbside requirement may be granted to individuals who are physically unable to roll a wheeled cart. Inquiries about exemptions may be made to 311 (outside city limits, call (585) 428-5990).
Bulk items (e.g., household furniture, bedding and mattresses, large appliances, etc.) and bundled tree and hedge trimmings may be placed at the curb for collection.
Additional rules apply to the preparation and collection of refuse. Please refer to Refuse Rules and Enforcement and Recycling (Residential) for details.
On Demand service
If you know you'll be generating a lot of refuse due to a home improvement project, tenant move-out or other circumstance, or if you need to put refuse at the curb before collection day, consider our On Demand service to schedule a special pick-up.
Fees for residential refuse are included on annual tax bills.
For properties consisting of one, two, or three-family residential units where part of the premises is used for non-residential use, but is primarily used as a residential premise:
Please call 311 (outside city limits, call (585) 428-5990)