Community Pet Support and Resources


We are frequently contacted by citizens who love their pets but who may be struggling with financial means to provide for their companions or others who may need access to resources or services to address behavioral concerns.  Please refer to the following list of local and national resources in your search for financial assistance or services that support the human-animal bond and keep pets with their families.

Although the City of Rochester does not provide any direct financial assistance for veterinary expenses or pet care, we are able to provide limited food assistance and other supplies, as donations allow. For more information, contact or at (585) 428-7008.

If you are looking for Pet Assistance Resources, please refer to the Community Pet Care Resources Packet. 

Pet Safety Net Programs 

Field Services personnel engage in proactive efforts to share information and free services to pet owners to support the human-animal bond.

Our Animal Services Officers (ASOs) conduct non-enforcement and preventative patrols on a regular basis, during which they visit neighborhoods and chat with citizens about their pets or their concerns. 

Outreach and Support Specialists and ASOs also engage in door-to-door visits in specific focus areas. This proactive approach follows the Humane Society of the United States Pets for Life model and involves non-judgmental communication, building relationships, offering services and sharing information to remove barriers to pet resources for pet owners. Our Pet Safety Net program provides temporary housing for pets of people experiencing crises. We apply a case management approach to address each person and pet as an individual. 

Community Pet Food Pantry 

Rochester Animal Services provides a Community Pet Food Pantry for City of Rochester Residents. The pantry is held every 2nd and 4th Friday of the month. The pantry is held in parking lot C (back corner by the blue storage bins) of the Rochester Community Sports Complex. Enter the parking lot at 448 Smith Street.

*Rochester Residents Only*

* Please bring ID or mail with current address as proof of city residency *

In attempt to ensure all community members in need receive help, we ask you to limit visits once per month. 

Call (585) 428-7008 with any questions!

Vaccine Clinics

Rochester Animal Services periodically holds free canine DAAP (Distemper/Parvovirus) vaccine clinics (does not include rabies vaccine). Please see upcoming dates/times below. The vaccine clinics are held in parking lot C (back corner by the blue storage bins) of the Rochester Community Sports Complex. Enter the parking lot at 448 Smith Street.

The vaccine clinic is available to City of Rochester Resident dogs only. Dogs must be on a leash and only one dog per person. The line for vaccines will be closed 1/2 hour before ending. Dog DAAP (Distemper/Parvovirus) vaccinations only. NO APPOINTMENT NEEDED. 

Upcoming vaccine dates/times:

  • May 17, 2024, 11 a.m. - 3 p.m. 
  • May 31, 2024, 11 a.m. - 3 p.m.

We would like to thank Petco Love for donating the vaccines for our clinic and helping us support the well-being and safety of our pets!

Any questions please contact Rochester Animal Services by calling (585) 428-7008 or by email. 




Pets and Animals