RPD: Contact directory
The Rochester Police Department (RPD) is committed to serving and protecting the people of Rochester. Our contact directory below provides a comprehensive list of divisions, units, and key personnel to help you connect with the right department for your needs.
| Emergencies | Call or text: 911 | Outside the City of Rochester: Call 585-428-6666 |
| Non-emergencies | Call: 311 | Outside the City of Rochester: Call 585-428-6720 |
| Call: 585-428-7493
| |
| Animal Services | Call: 585-428-7274 | |
| Arrest Information | Call: 311 | Outside the City of Rochester: Call 585-428-5990 |
| Office of the Chief of Police and Executive Deputy Chief of the RPD | Call: 585-428-7033 | Email: Rpd.chief1@CityofRochester.gov |
| Crime Stoppers Hotline | Call: 585-423-9300 | |
| Deputy Chief of the Administration Bureau | Call: 585-428-7033 | Email: Rpd.chief1@CityofRochester.gov |
| Deputy Chief of the Operations Bureau | Call: 585-428-7033 | Email: Rpd.chief1@CityofRochester.gov |
| Captain of the Community Affairs Bureau | Call: 585-428-7033 | Email: Rpd.chief1@CityofRochester.gov |
| Drug Hotline | Call: 311 | Outside the City of Rochester: Call 585-428-6000 |
| Family Crisis Intervention Team (FACIT) | Call: 585-428-7183 | |
| License Unit/Permits | Call: 585-428-6543 | |
| Deaf Liasonons — Investigator Tomesha Angelo — Officer Kaitlyn Turner | Call: 585-428-7854 Call: 585-642-0124 | Email: Tomesha.Angelo@CityofRochester.gov Email: Kaitlyn.Turner@CityofRochester.gov |
| LGBTQ Liaison — Officer Eric Norman | Call: 585-233-1467 | Email: Eric.Norman@CityofRochester.gov |
| Major Crimes Unit | Call: 585-428-7157 | |
| Missing Persons Unit | Call: 585-428-6595 | |
| Professional Standards Section (Internal Affairs) | Call: 585-428-7131 | PSSMail@CityofRochester.gov |
| Recruitment Unit | Call: 585-428-6716 | Recruit@CityofRochester.gov |
| School Crossing Guards | Call: 585-428-7276 | |
| Clinton Section | Call: 585-428-9807 | |
| Genesee Section | Call: 585-428-9803 | |
| Goodman Section | Call: 585-428-9805 | |
| Lake Section | Call: 585-428-9801 | |
| Special Events Coordination | Call: 585-428-7209 | |
| Tele-Serve (Telephone Reporting) | Call: 311 | Outside the City of Rochester: Call 585-428-7210 |
| Towed Cars (City Auto Pound) | Call: 585-428-6717 | |
| Victim Assistance | Call: 585-428-6630 | |
| Volunteer Coordinator | Call: 585-428-7496 | |
| Warrants Unit | Call: 585-428-6571 |
Area Neighborhood Service Centers
- Office of the Chief
City Public Safety Building
185 Exchange Boulevard
Rochester, NY 14614 - Recruitment Unit
City Public Safety Building
185 Exchange Boulevard
Rochester, NY 14614 - Clinton Section Office
630 North Clinton Avenue
Rochester, NY 14605 - Genesee Section Office
1099 Jay Street
Rochester, NY 14611 - Goodman Section Office
630 North Clinton Avenue
Rochester, NY 14605 - Lake Section Office
1099 Jay Street
Rochester, NY 14611