Neighborhood Service Center quadrant teams

Each NSC quadrant consists of a cross-functional team dedicated to providing city services, resolving issues, strengthening community partnerships, and promoting growth.

Mission 

• Through teamwork, we will enhance the delivery of services to businesses and residents in defined geographic quadrants in a customer-focused manner.
• We will establish and maintain community partnerships, develop and implement strategic plans, prioritize objectives, and implement change.
• Proactively promote the stability, strength, and growth of city neighborhoods and businesses 

Quadrant Teams meet regularly with community members to maintain communication and coordinate information sharing with internal and external stakeholders.

Northwest team 

• Anna Keller, Assistant to NSC Administrator, (585)428-7199
• TBD, RPD Lieutenant, (585)428-
• David Balestiere, Sr. Economic Development Specialist, (585)428-6817
• Maria Alvarado, Administrative Staff Support, (585)428-7620

Northeast team

• John McMahon, NSC Administrator, (585)428-7660
• Marlen Quintero, Assistant to NSC Administrator,(585)428-7879 
• Lt. Nicole Conway-Tamberello, RPD Lieutenant,(585)428-6489
• Johanna Gonzalez, Business Liaison, (585)428-6525    

Southwest team

• Charles Reaves, NSC Administrator (585)-428-7632
• Shaniqua Smith, Assistant to the NSC Administrator (585)-428-7630
• Lt. Rob Wilson, RPD Lieutenant (585)-428-7630

Southeast team

• Erica Hernandez, NSC Administrator,(585) 428-9613
• Manuel Ortolaza, Assistant NSC Administrator,(585) 428-7640
• Lt. Rob Wilson, NSC RPD Lieutenant,(585) 428-7640
• Diedre Stevely, Economic Development Specialist, (585) 428-6920
• Lia Anselm, Housing Planner/Specialist, (585) 428-9368