ACTION Team
The ACTION Team is a dedicated group of City of Rochester employees working to enhance the quality of life in our neighborhoods by providing direct, responsive support to residents and businesses.
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Register your mobile phone with 911
The 911 Center can notify residents of Monroe County by home phone or now by mobile phone in case ofemergency. Your home phone is automatically registered with 911, but now you may register you mobile phone as well. If Police or Fire Officials need to notify you in case of an emergency in your area
Non-emergency calls to 911
The Rochester/Monroe County 911 center is different from other agencies because not only do we answer emergency calls, but we also answer certain non-emergency police, fire and EMS related calls. Some non-emergency calls we take are listed below: Citizen needs to contact a police officer regarding
Text 911
Monroe County 911 has “Text to 911,” an option for Verizon, T-Mobile, AT&T and Sprint customers who need to contact 911. Monroe County is the first 911 Center in New York State to accept text messages from all four major carriers!
How 911 works: What happens when you dial 911 in Rochester
Most of us take this important task for granted; a guarantee that someone else will be there on the other end of the phone, ready to help at a moment's notice.As simple as it may seem, the system of 911 is both very clever and very sophisticated.
City, County celebrate 3 year anniversary of Nurse Navigator Program
Mayor Malik D. Evans and Monroe County Executive Adam J. Bello today announced that the Nurse Navigation program has reached its milestone third anniversary of improving how emergency services are delivered in Rochester and Monroe County.