Water Main Cleaning and Lining Project

About the Project

The City's annual water main cleaning and lining project rehabilitates existing water mains to improve water quality and available flows for fire-fighting.

Hard deposits (formed by corrosion) are removed from the interior of the main and a thin layer of cement mortar is applied to the interior pipe walls to prevent deposits from reforming. Where necessary, temporary water pipes are used to supply water to customers during construction. The City’s contractor is Mainlining America, LLC. They have successfully completed several past Water Main Cleaning and Lining projects for the City.

Construction Updates

2021 Water Main Lining and Lead Service Line Replacement Project Scheduled Streets

This year the City will not only rehabilitate over 18,000 feet of water main, but this project will also include the replacement of over 200 existing lead service lines along those mains.  Download the Project Area Map to review which streets and which services will be affected.  And Click Here to learn more about Lead in Drinking Water.

Projected improvements to be completed:

  • Prince St. (Main St to Champeny Ter.) - Replace lead outside services
  • Champeny Ter (N Union St to Prince St) - Replace lead outside services
  • Erion Cres (E Main St to Prince St) - Replace lead outside services
  • Yarmouth Rd (Blossom Rd to Dorchester Rd) - Cleaning and lining of water main to be performed in Spring 2022
  • Croydon Rd - Cleaning and lining of water main to be performed in Spring 2022

Download the Project Area Map   

A Public Information Meeting was held on June 2, 2021 at 6:30pm via Zoom video conference.  

Click here to view a copy of the presentation. 

Click here to view the questions and answer transcript from the meeting.


Frequently Asked Questions

Learn more about drinking water safety

Get the answers to Frequently Asked Questions about Water Main Cleaning and Lining

What To Expect

  • Advance notice letter issued shortly before construction begins (via door hanger).
  • Contractor must access basement/utility room to temporarily remove water meter and connect temporary hoses. Meter will be stored in customer's basement/utility room.
  • No charge for water usage while meter is removed.
  • Normal quarterly base charge will still be applied to bill. 
  • Water supplied via the temporary bypass pipes is the same water that is in the water main. 

Additional Information

  • Temporary bypass pipes are disinfected and tested by the Monroe County Department of Public Health prior to activation.
  • Access holes in the street will be covered with steel plates at the end of each work day.
  • Traffic flow will be maintained.
  • Access to all driveways will be maintained
  • The lined main will be disinfected and tested by the Monroe County Department of Public Health before it is placed back in service.
  • The Contractor will coordinate with residents to reinstall the water meter and remove the temporary service.
  • All excavations will be permanently backfilled.
  • Surfaces restored to pre-construction condition.
  • May take approximately 1 week to remove asphalt driveway ramps after temporary bypass pipe has been removed.
  • If the contractor can not access your basement/utility room to remove the meter and connect the temporary hoses, water service will not be maintained to your building and the property owner will be responsible for all costs necessary to unplug the water service if it becomes plugged with cement.


If you have any questions about the project, please contact the City's Project Manager, Lauren Monaghan, P.E. at (585) 428-7023 or e-mail her.  

For construction related issues or in the event of an emergency, call the Water Bureau's Dispatch office at (585) 428-7500. This line is staffed 24 hours a day, 365 days a year.