Pothole repair

311 Live: Online pothole repair request form

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Pothole repair is an ongoing aspect of the City of Rochester's street maintenance program. Repairs include the patching of potholes, depressions, bumps, and pavement edge defects to city streets. 

In most instances, other municipal agencies are responsible for pothole repair on state highways. However, in a few cases, the City has this responsibility.

Learn more: State-owned streets and highways

How to report a pothole

Report potholes in two ways:

• Online
• Call 311 (outside City limits call 585-428-5990)

Pothole repairs are generally completed within 24 to 48 hours on City-maintained streets.  

Pothole complaints that are received by noon will be repaired by the end of the next business day. 

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