Neighborhood Service Center locations

Neighborhood Service Centers are based on the notion that the best way of responding to neighborhood issues is by teaming residents with City staff to devise and achieve effective solutions. This approach brings City government closer to its citizens and their neighborhoods so that quality-of-life issues can be addressed quickly and effectively. 

Learn more: Neighborhood Service Centers

Operating hours are Monday through Friday, 8 a.m. to 5 p.m. Calls to NSC Offices during off hours are taken by staff at the City’s 311 Call Center. NSC staff follow up on these calls the following business day.  

Northwest Quadrant Neighborhood Service Center 
585-428-7620
400 Dewey Avenue
Rochester, NY  14613
Anna Keller, Administrator 

Northeast Quadrant Neighborhood Service Center 
585-428-7660
500 Norton St
Rochester, NY  14621
Marlen Quintero, Administrator

Southwest Quadrant Neighborhood Service Center
585-428-7630
923 Genesee St
Rochester, NY  14611
Charles Reaves, Administrator

Southeast Quadrant Neighborhood Service Center 
585-428-7640
320 N Goodman Street - Suite 209
Rochester, NY  14607
John McMahon, Administrator