Southeast Quadrant Service Center


Erica Hernandez, NSC Administrator

Welcome! We look forward to working with you to make the Southeast Quadrant a better place to live, work, play and raise a family. Our Quadrant Team staff will work with our community partners to resolve quality of life issues, pave the way for appropriate housing and economic development, and help make Southeast Rochester the best it can be.  


Please visit our neighborhood pages to learn more about our vibrant community:


Rochester 4.0 SE 


2023 Southeast Quad Team Meetings:

 Our Quadrant Team meets regularly with representatives from all of our neighborhoods at the Southeast NSC Office.  Please contact the office for more information about how you can get involved.   

 Monthly Quad Meeting dates are the 3rd Thursday of each month.  All meetings are at 10:30 a.m. at the Southeast NSC office.   

 January 19   February 16      March 16  April 20
  May 18    June 15     July 20   August 17 
  September 21   October 19  November 16  December 14  

Southeast Quadrant Information


Business Permit Application Processing 

Bring your initialized and completed hard copy application along with a check or money order fee payment (non-refundable $25.00 application fee, payable to the "Rochester City Treasure") off to the Permit Office at City Hall, 30 Church St. Your business permit application will be reviewed for legal use compliance under the Zoning Code and the New York State Building Code. If your proposed use is in compliance with these codes, your application will be forwarded to your local NSC Office for final review and completion. For more details consult the new Business Permit process. New City Hall business hours: 9 a.m. - 4 p.m.

After obtaining New York State Building Code and Rochester Zoning Code approval and paying the non-refundable $25.00 application fee, take your approved and signed Business Permit application to your local NSC Office.

You will need:

  • Government photo identification (NYS Driver's/Non-driver's License or United States Passport) of all persons listed on your application.
  • Copies of any NYS Licenses (e.g. Barber, Beautician, Tattoo, Tobacco, Vapor Products, E-Cigarettes, etc.)
  • NYS Certificate of Authority (NYS Resale Taxes)

Failure to include copies of required documents will delay processing.

If your business has a signed and approved Entertainment or Amusement License from the Rochester Police Department NO Business Permit is required. If any of these licenses are "pending," a Business Permit is REQUIRED before opening your business.

All Fire Department, building permits, and Code Enforcement building inspections must be completed at your site before a business permit can be issued. Allow two weeks for this "extended" process before receiving your new or renewal Business Permit.

Handicapped permits will now be processed at your local neighborhood NSC Offices. You may speak to a someone at the NSC Offices during NEW business hours or drop off your documents at the NSC Drop Box. New NSC business hours: 8 a.m. - 5 p.m. Southeast NSC Office Outside Drop Box will be available 24 hours a day from Monday - Friday

Person-to-Person Meetings

For person-to- meetings, please call 585-428-7640 to schedule a meeting.

We look forward to serving you!

 Southeast Quadrant
320 N Goodman St - Suite 209
Rochester, New York 14607
(585) 428-7640