The City and community partners understand that the COVID-19 pandemic has been an extremely challenging time for tenants and landlords. Many tenants have experienced job loss and reduced income, and have had difficulty keeping up with their rent. According to recent surveys of property owners by Monroe County and City of Rochester in partnership with the Ash Center at Harvard University, approximately 25% of rental units in the city of were behind on their rent as of March 2021. With property owners expected to file a wave of evictions, there is urgency to help connect these families to resources as quickly as possible. The City of Rochester and Monroe County have partnered to implement programs designed to help. Please see below for more information.
March 25, 2021 Webinar on Eviction Prevention Initiatives
The City and County hosted a webinar on March 25, 2021, to review the eviction prevention initiatives and programs that have been implemented since the pandemic began, and to preview an upcoming program.
Please click the links below to view:
Materials for Program Promotion
- ENGLISH- Listing of key Eviction Prevention and Housing Programs, Rent Arears Eligibility
- SPANISH- Listing of key Eviction Prevention and Housing Programs, Rent Arears Eligibility
- Tenant repairs guidance
- Sample email blast pre-written content
- Postcard- Housing Council Eviction Prevention Resources
Currently-Available Eviction Prevention Resources
Topic/Need | Organization | Contact Information | Who Can Access? |
General Housing Questions and Advice | The Housing Council at PathStone | (585) 546-3700 Hotline open 9am to 1pm, Mon-Fri | ·All Tenants ·All Landlords ·All Homeowners |
Free Legal Services, Eviction Court Support | Tenant Defense Project | (585) 504-6195 Hotline open 10am to 4pm Mon-Fri | ·All Tenants
|
Free Financial Counseling | Rochester Financial Empowerment Center | (585) 252-7110
| ·All Tenants ·All Landlords ·All Homeowners |
Apply for Public Assistance, Future Rent/Food Support | Monroe County Department of Human Services | (585) 753-6960
Program Information https://www.monroecounty.gov/hs-assistance Application Materials | ·Low income households
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