Residents and visitors are on the move in Rochester; living, working, studying, vacationing and otherwise enjoying Rochester's history, diversity and opportunity. Most of them drive cars, trucks or motorcycles to get to their destinations.

The City's Bureau of Parking is committed to providing a positive experience for everyone who parks his or her vehicle in a City garage or lot or on city streets. We rely on knowledgeable staff who maintain our parking venues, answer questions about parking issues, enforce the traffic code, ensure fair hearings when concerns about parking tickets arise, and maintain the technology that helps keep vehicles parking and moving safely.

If you have questions about the Parking Bureau and its various functions, you can call and speak with a customer service representative, or you can send an e-mail. Provide contact information, and we will respond within twenty-four hours, either to provide assistance or to connect you with someone who can assist you.

Mobile device parking app

Rochester residents and visitors are encouraged to download the mobile app Flowbird to make payments at City parking meters and select pay stations using their mobile device. 

Learn more: Flowbird parking app