Skip to main content

Other ways to communicate with 911

Monroe County 911 has “Text to 911,” an option for Verizon, T-Mobile, AT&T and Sprint customers who need to contact 911. Monroe County is the first 911 Center in New York State to accept text messages from all four major carriers!

Verizon, T-Mobile, AT&T and Sprint customers in Rochester and Monroe County can now send a short message service (SMS) text message to 911 for emergency help when they are unable to make a 911 voice call.

Domestic Partnership

**PLEASE NOTE: The Clerk's Licensing Office is currently undergoing renovations.  Beginning Monday, April 15, 2024, appointments will be required to apply for domestic partnerships until further notice.  Appointments are available on Tuesdays and Thursdays, between the hours of 9:30 a.m. and 4:00 p.m.  Please call (585) 428-6617 to schedule an appointment. 

Pet Adoption Program

Check out our adoptable (and adorable) pets.

The links below showcase just a few of the dogs, cats, and other pets at the shelter who are waiting for new homes. There are plenty more waiting at the shelter who are just as adorable and also in need of loving guardians.

Before falling in love with a pet, make sure you familiarize yourself with the adoption process, fees, and other information provided below.