Public Safety
Safety is among the most basic human needs. We must be safe – and feel safe – before we can begin to pursue bigger goals. Everyone in the Rochester deserves to dream big, and to have their hopes fulfilled.
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Winter weather safety
Rochester winters bring snow, ice, and freezing temperatures that require preparation and vigilance to stay safe. This guide provides essential tips for navigating the winter season while keeping yourself, your family, and your community safe.
City of Rochester Emergency Response Alert Sign-Up
The City of Rochester offers residents the opportunity to sign up for the Hyper-Reach emergency alerts system. The opt-in system is designed to provide residents with important information via robocalls, texts, and emails during emergencies, providing direct updates and relevant resources. The Hype
Parking emergency streets
Provides information about where to park when Rochester declares a parking emergency.
Emergency Response
On this page you will find information and updates pertaining to ongoing emergency situations when they occur within the City of Rochester. Examples of emergencies include, but are not limited to, a significant weather event, a boil water advisory, public safety, and more. There are currently no ong
NY Citizen Preparedness Training Program
The NY Citizen Preparedness Training Program teaches residents to have the tools and resources to prepare for any type of disaster, respond accordingly, and recover as quickly as possible to pre-disaster conditions.
Cool Sweep: Relief from Summer Heat
When the City enacts a Cool Sweep in anticipation of forecasted high temperatures, residents can beat the heat at Durand Eastman Beach, the City’s air-conditioned libraries, and cool off at City pools and spray parks.
311: Click or Call to Connect
311 is a resource for residents, businesses and visitors to get information, request services and report problems within the City of Rochester. You can reach us by calling 311, 585-428-5990 or visit our 311 Live site.
Rochester to include financial stability resources into local emergency response plan
The strain of natural disasters, public health crises, and other localized emergencies often significantly impact the financial stability of residents with unforeseen expenses, loss of income, and other stresses that can lead to long-term financial consequences.