About City of Rochester water service

The City of Rochester provides potable water to its residents. Each property that has an active, metered service can consume water from the distribution system. The City turns water on for new structures or for properties that formerly canceled water service, and turns water off when owners of unoccupied properties request that water service be discontinued.

Rochester Institute of Technology (RIT) Grant Reports for Rochester Police Department Body-Worn Camera Program

PIC Dashboard  

The below dashboard displays data from the City of Rochester's Person in Crisis (PIC) team on a monthly basis. The information shows the number of calls the PIC teams responds to, what time those calls are occurring, how they are referred, how the response is handled, where the calls are coming from by zip code, what is the basis or need for the call, demographic data, outcomes and more.

Overview

The City of Rochester implemented the new Infor software system in May 2023 to enhance the management of Code Enforcement, Trade Licensing, Permitting, and other key processes. Additional city functions are planned to transition into this software in the coming years. 

The software includes a new public-facing online portal called Civics which provides a suite of self-service functions to help property owners and managers better manage their portfolios and interaction with the City. 

Civics currently includes the following functions:

The Rochester City Hall Atrium is a true architectural masterpiece. Each year, thousands of visitors come to tour Rochester City Hall and are left inspired by its architecture. The three-story high hall is surrounded by walls of symmetrical arches and ornate Tennessee marble columns, decorated with hand-carved capitals, that support each arch.  

Location: City Hall, City Council Chambers, 30 Church St. Rm. 302-A, Rochester, NY 14614
Time: 6:00 p.m.