The Crisis Intervention Services (CIS) is a unit of the City's Department of Recreation and Human Services. The goal of the office is to create a comprehensive, community-based response to support victims and families dealing with homicides, mental health, domestic violence, and other related crises.
Homicide Response Team Individuals experiencing crisis should call 585-428-1303 for information on the Homicide Response Team. The Homicide Response (HRT) Team proactively addresses the traumatic impact that homicides have on grieving Rochester families through providing free wraparound services t
Community Support Team Individuals experiencing crisis should call 585-428-6630 to reach the Community Support Team. The Community Support (CST) Team is a team of compassionate counselors who provide individuals affected by crisis with a variety of services with the goal of helping to achieve healin
Homicide Response Team Individuals experiencing crisis should call 585-428-1303 for information on the Homicide Response Team. The Homicide Response (HRT) Team proactively addresses the traumatic impact that homicides have on grieving Rochester families through providing free wraparound services t
PIC Dashboard The below dashboard displays data from the City of Rochester's Person in Crisis (PIC) team on a monthly basis. The information shows the number of calls the PIC teams responds to, what time those calls are occurring, how they are referred, how the response is handled, where the calls a
Additionally, the mobile response vehicle will provide a space where investigators and the Medical Examiner’s Office can share vital information and answer questions.