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Other parking related offices

Contact 311

Online 311 portal

  • Report an abandoned vehicle on the street or public right of way
  • Information about a towed vehicle from the street or public right away
  • Vehicle blocking the right of way, street or driveway
  • Report malfunctioning meter or paystation
  • Request meter bagging
  • Street maintenance
  • Snowplowing
  • Outside the city limits, call 585-428-5990

Neighborhood Service Centers

  • Handicap parking permits for City residents
    • If you live outside the City of Rochester, contact your local municipality for handicap parking
  • Report an abandoned vehicle on private property
  • Report vehicle on private property without a license plate
    • You must have a permit to park a vehicle on private property without a license plate
  • Information about a towed vehicle from private property

Parking and Municipal Code Violations

Rochester Traffic Violations Agency

Drivers License

  • Contact 518-486-9786

Parking Signs/Speed Bumps

  • For installation, contact:
    • Traffic Control Board
      30 Church Street, Room 300-B
      Rochester, NY 14614
      585-428-6828

Damaged signs or signal lights

  • Call 585-753-7700 -or-
  • Contact:
    • Monroe County Department of Transportation
      City Place
      50 West Main Street, Suite 6100
      Rochester, NY 14614

Private garages or lots

  • Allpro Parking (Buffalo)
    Richard A. Serra, President
    Lafayette Court Building
    465 Main Street, Suite 200 Annex
    Buffalo, NY 14203
    716-849-7275
  • Allpro Parking (Rochester)
    George Guider, General Manager
    45 Exchange Boulevard, Suite 700
    Rochester, NY 14614
    585-263-1800
  • Lot #10, Exchange Street
    General Manager
    c/o Blue Cross Arena
    One War Memorial Drive
    Rochester, NY 14614
    585-758-5330